Payment Policy
At TrailTainer, we aim to make your purchasing experience as simple and secure as possible. This Payment Policy outlines how we handle payments for the products and services we offer, including horse trailers and shipping containers.
1. Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Bank Transfers (for large purchases or customized orders)
2. Payment Processing
2.1. Payments are processed securely through trusted third-party payment processors to protect your sensitive information. When you make a purchase, your payment will be processed immediately, and a confirmation will be sent to you.
2.2. Your billing address and shipping address must match the details provided with your payment method for successful payment processing.
3. Pricing and Currency
3.1. All prices listed on our website are in USD (United States Dollar) unless otherwise stated. Any applicable sales tax, shipping charges, or additional fees will be calculated during the checkout process.
3.2. Prices for horse trailers and shipping containers may vary depending on size, customization, and shipping options.
4. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will include a summary of your order and an estimated delivery date. Please keep this confirmation for your records.
5. Delayed or Failed Payments
In the event of a failed payment (e.g., insufficient funds, incorrect card information), we will notify you immediately. You will be given the opportunity to update your payment method or resolve the issue. If payment is not resolved within a reasonable time, your order may be canceled.
6. Refunds
6.1. Refunds for horse trailers or shipping containers will be processed in accordance with our Return Policy. If a refund is applicable, it will be issued to the original payment method.
7. Security of Payment Information
We take the security of your payment information seriously. All transactions are processed using SSL encryption, and we never store your full credit card details.
8. Changes to Payment Policy
8.1. We may update this Payment Policy to reflect changes in payment processing practices or other operational reasons. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.
By making a purchase through TrailTainer, you agree to the terms outlined in this Payment Policy.